Shipping policy
SKINSWAAG BEAUTY
SHIPPING & DELIVERY POLICY
At SkinSwaag Beauty, we are committed to processing and delivering orders safely, accurately and efficiently. Every order is carefully prepared and transferred to the appropriate shipping carrier or fulfillment service for delivery.
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PROCESSING & HANDLING TIME
All orders are processed within 1–3 business days after payment has been successfully received.
Orders are processed Monday through Saturday.
Orders placed after our daily cut-off time of 2:00 PM Eastern Time (ET) will begin processing on the next business day.
Orders are not processed on major U.S. public holidays.
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DOMESTIC SHIPPING — UNITED STATES
Standard Shipping — Estimated Delivery: 3–7 Business Days • $5.99 on orders under $75.00 • FREE Shipping on orders of $75.00 or more
Express Shipping — Estimated Delivery: 1–3 Business Days • Flat Rate: $19.99
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INTERNATIONAL SHIPPING
We ship to selected international destinations. International orders are processed within 1–3 business days before shipment.
Standard International — Estimated Delivery: 10–17 Business Days • $29.99
Expedited International — Faster Delivery Where Available • $59.99
Delivery estimates begin after dispatch and are not guaranteed. Actual times may vary based on destination, customs clearance, carrier operations, and weather conditions.
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CUSTOMS, DUTIES & TAXES
International customers are responsible for any customs duties, import taxes, VAT, brokerage fees or other government charges required by the destination country. These charges are not controlled or collected by SkinSwaag Beauty unless clearly stated at checkout.
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SHIPMENT TRACKING
Once your order has shipped, you will receive a confirmation email with your tracking information. Use the tracking link provided to monitor your shipment.
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ORDER CANCELLATIONS
Orders may be cancelled within 15 minutes of purchase, provided they have not entered processing. After this window, orders cannot be cancelled. Customers may refer to our Return, Refund & Exchange Policy where applicable.
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LOST, DELAYED OR DAMAGED SHIPMENTS
If your order is lost, arrives damaged or experiences an unusual delay, please contact our Customer Care Team at support@skinswaagbeauty.com — we will investigate and work with the carrier to determine the appropriate resolution.
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DELIVERY DELAYS
Occasional delays may occur due to customs inspections, severe weather, carrier disruptions, public holidays or other circumstances beyond our control. Items within the same order may occasionally ship separately from different fulfillment locations — tracking will be provided for each shipment where available.
We appreciate your patience when circumstances outside our control affect your delivery.
By placing an order with SkinSwaag Beauty, you acknowledge and accept the processing times, delivery estimates, shipping terms and possible delays outlined in this policy.
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CONTACT US
Questions about shipping or delivery?
We're here to help.
support@skinswaagbeauty.com